Had an accident? Know your legal rights
Had an accident? Know your legal rights
Did you know, following an accident, it's your legal right to have your car repaired anywhere of your choice?
If you contact your insurance company, they may try to get the repairs done at the lowest possible price without caring as much about the quality of the repair as you do.
All Insurers have an obligation governed by the FCA to ‘Treat customers fairly’, you do not need to use your insurance company's favoured establishment and you do not need two estimates.
Your insurers 'recommended repairer' may also not hold a BS10125 Kitemark approval like we do here at ST Repairs in Chester, North Wales. REMEMBER; It’s YOUR CAR.YOUR CHOICE!
Accident Assistance
If you are ever unfortunate enough to be involved in a road traffic accident that was not your fault, give us a call and take advantage of our complimentary accident assistance service.
Hassle-free repairs start with your first call to us. We can recover your vehicle if undrivable, provide you with a replacement vehicle if you were not at fault, so you are kept mobile, and have our expert technicians repair your vehicle back to its original standard.
We’ll even take away the headache of dealing with the insurance company and third parties and keep you updated throughout the whole process, and we can get even pay your excess for you.
PAY YOUR EXCESS
